Best practices in conducting a usability test, helpful tips for making your test successful, and compare and contrast some of the most common software used for usability testing.
Weave is a peer-reviewed, open access, web-based publication featuring articles on user experience (UX) for librarians and professionals in related fields.
This article explores the relatively unpolished nature of ethnographic research in libraries despite the fact that ethnography can counterbalance reliance on analytics and quantitative measures of effectiveness.
The results of refinements in ethnographic methods and 10 years of study at the University of Rochester, focusing on student study habits and research processes.
This paper reviews the benefits and challenges associated with ethnographic research in libraries and information settings, and provides both historical and recent examples of its application.