LibGuides: Library Assessment Fundamentals: Technology

Assessment of Technology

Evaluating Web-Scale Discovery Services: A Step-by-Step Guide - Journal Article
A guide for developing a web-scale discovery evaluation plan rooted in key principles based on best practices from the literature and the author’s own experiences at Rutgers University.
Summon, EBSCO Discovery Service, and Google Scholar: A Comparison of Search Performance Using User Queries - Journal Article
Comparison of EBSCO Discovery Service, ProQuest Summon, and Google Scholar conducted in 2013 at North Carolina State University using actual user searches.
Usability as a Method for Assessing Discovery - Journal Article
The University of Nevada Las Vegas compared usability-test results among users with varying levels of library-website familiarity.
An Unexpected Discovery: One Library's Experience With Web-Scale Discovery Service (WSDS) Evaluation and Assessment - Journal Article
Auburn University assessed web-scale discovery systems prior to implementation using actual reference questions.

Keeping Up With... Learning Analytics - Column
This ACRL article provides an overview of learning analytics, what it is, and issues to look out for.
Library Integration in Institutional Learning Analytics - Report
Megan Oakleaf summarizes an Institute of Museum and Library Services project to educate, plan, and partner around effective engagement in learning analytics.
Academic Libraries and Institutional Learning Analytics: One Path to Integration - Journal Article
Overview of use of learning analytics/correlation studies in libraries, including a discussion on data availability and systems.
Retention, Student Success, and Academic Engagement: A University of Minnesota Case Study - Book Chapter
Report of 2011 University of Minnesota project measuring the impacts of library use on student success.

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WorldCat record available at https://www.worldcat.org/title/library-analytics-and-metrics-using-data-to-drive-decisions-and-services/oclc/1033869459

Using Social Media to Engage Library Users - Blog Post
A Temple University librarian reflects on their specific engagement with patrons via social media as well as methods for assessing that engagement.
Twitter as a Marketing Tool for Libraries - Book Chapter
Georgia State University librarians explain how libraries can plan, execute, and assess their use of Twitter to market services to patrons.
Assessment of Social Media in the Library: Guidelines for Administrators - Journal Article
Guidelines to help library administrators plan, implement and assess social media campaigns.