Using Gimlet: Home

Gimlet is an electronic service that we use to keep track of reference statistics.  Each question that patrons ask you must be recorded in Gimlet. 

Why?

• To assess and improve, you need data!
• It takes work to get the data into shape.
• You can’t escape subjectivity...

                           ...but you can help to manage it.

• To better fulfill our mission
• Potential cost savings, better use of staff time

1). Go to https://shepherd.gimlet.us/users/sign_in. 

2). Log in with info provided to you by your Supervisor.

3). Consider the question you were asked and select one in each of these boxes: Type, Duration, Asked by, Format, and Location.

4). Type out the question and your answer to it. Remember to *never* use names. For students, just choose from the "Asked By" list

5). Select any pertinent tags.

6). Press the save button.

7). Make sure your question appears in the log below. You can make changes by selecting "Edit" at the upper right of the question.