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Pick Up Service
Pick Up Service: The library has instituted a process to allow faculty, staff, students, and community borrowers to check out books, DVDs, CDs, and audio-books during the COVID-19 pandemic. Patrons will request materials through the online catalog and pick up materials by appointment.
Library staff will retrieve items while wearing a protective cloth mask and disposable gloves. Items will be placed in a paper bag and labeled with the patron’s name.
This service is subject to change as procedures and policies evolve in response to external developments.
How Do I Place a Hold?
To place a hold request:
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Shepherd users must logon to the online catalog using their Shepherd logon credentials.
Community Borrowers must sign in to ‘My Account’ and enter their password. Please see below for instructions on "How To Create a Password"
- Locate the desired item in Shepherd’s Worldcat Discovery online catalog.
- Click the ‘Place Hold’ button on the item’s catalog record and submit the form.
- When an item is ready for pick up, a library employee will contact the patron to arrange a pick up time. We strive to fill requests no later than the next business day.
Placing a Hold - A Walk Through
This is a visual Guide for placing a Hold in the Scarborough Library Worldcat Discovery Online Catalog
How to Create a Password for Community Members
Community Members will need a password to place a hold for the new pick up service. This document will walk you through the steps to create a password for "My Account". Please have your library card at hand to create a password. After the password has been created, a hold may be placed for the New Pick Up Service.
If you receive an error when placing a hold, your library account might not be up to date. Please call Public Services for Library Account Questions.
You can email Theresa Smith at email@example.com
or Phone - 304-876-5217 (M-F 8:00-4:30)
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